Application

iPECS UCS

Optimize Your Business Communications, iPECS UCS

iPECS UCS is a powerful multimedia collaboration and productivity enhancing application which is exclusively designed for small and medium sized businesses. Users can experience powerful UC solution without concerns over expenses thanks to a single server architecture. The rich features, capability and the ability to integrate 3rd party solutions are well suited for small and medium sized customer’s UC environment.

iPECS RCC Gateway

Easy and Simple Remote Call Control Solution, iPECS RCC Gateway

Through iPECS RCC(Remote Call Control) Gateway solution, users can easily handle outgoing/incoming calls with a simple click on MS Lync/SfB(Skype for Business). iPECS RCC Gateway solution for integration with MS Lync/SfB consists of ‘RCC Gateway’ and ‘RCCV Client’. For flexible deploying on various office environments, iPECS RCC Gateway provides various scenarios. It provides two types of user scenario. Users can do remote control of iPECS desk phones with ‘RCC mode’ and SIP voice communication with ‘VC mode’. iPECS RCC Gateway solution is available in Cloud Service solution as well as on premise solution.

iPECS ClickCall

Significant Change in Your Office Communications, c

iPECS ClickCall is a smart application used to make communications simpler and easier when working with a PC. All you need to do is drag a telephone number from any Windows application such as a website, Windows document or any application running on your PC. You don’t need to memorize a phone number to make a call from a desktop phone. You can even reduce the chances of delays or mistakes made by pressing buttons when making a call in desktop phone.

iPECS Attendant

More Calls, Better Service, iPECS Attendant

Ericsson-LG Enterprise provides PC based software attendant consoles that integrate telephony with external call data and workforce information. The applications simplify call handling and meet evolving communications requirements. As the operator consoles for Ericsson-LG Enterprise’s communications systems, iPECS Attendant gives highly efficient telephony connections for attendants, receptionists and secretaries.

iPECS Attendant is the IP based attendant console with soft phone function, hotel features and an improved user interface. Based on the iPECS platforms that integrated with iPECS Attendant, the supported features are various for quick and easy call handling.

iPECS Hotel PMS(iPECS Attendant Hotel)

Hotel Solution optimized for small to medium sized hotels, iPECS Hotel PMS(iPECS Attendant Hotel)

Ericsson-LG Enterprise provides PC based software attendant consoles that integrate telephony with external call data and workforce information. The applications simplify call handling and meet evolving communications requirements. As the operator consoles for Ericsson-LG Enterprise’s communications systems, iPECS Attendant gives highly efficient telephony connections for attendants, receptionists and secretaries.

iPECS Attendant is the IP based attendant console with soft phone function, hotel features and an improved user interface. Based on the iPECS platforms that integrated with iPECS Attendant, the supported features are various for quick and easy call handling.

iPECS CCS

Intelligent Multi-Channel IP Contact Center Solution, iPECS CCS

iPECS CCS is a multi-channel contact center solutions package for SME. Its multiple channels in comprehensive all in one solution provide seamless connections for your smart customer services.

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