From configuration to monitor
When it comes to the cloud based business communications, fast provisioning and monitoring services through management tools are a key to success. iPECS Cloud's management tools are designed for an intuitive user experience, so partners can offer fast service and IT managers can easily configure all of the site's resources quickly and efficiently. The iPECS Cloud provides diverse resource monitoring features. When an error has occurred in business communication, e-mail notification is sent automatically to the IT manager for fast and reliable real-time response.
Multi-layered management tool
iPECS Cloud has a multi-layered management tool for reducing operation expenses and time. The management tool is web based GUI so all users can easily manage all their resources. For the iPECS Cloud business partner, there is a backend portal provided. Partners can easily configure and order all services through the backend portal. There is also a Billing gateway for easy billing management by the business partner. For the customer IT manager and end-user, a frontend portal is provided. All customer related resources can be configured and managed in here. IT managers can divide features for assigning to the appropriate users for a more efficient business environment without difficulty. And end users can manage their own phone configuration through the web browser wherever they are.
Self-managing your phone
With today's complex enterprise business solutions and with limited IT resources, it may be difficult to manage end users change requests. With iPECS Cloud user friending GUI, end users can configure their own phone on their schedule to better fit their personal needs, boosting productivity of your IT staff and the end user. End users can easily configure their own phone's Function keys, Forwarding, DND, Alram, Mobile Extension, Manage their Voice Mail recording and much more with the web based GUI. With the end user updating their own phone's features, IT managers can reduce management tasks without any worry. And, the end user can increase their business productivity by configuring their phone for their needs.